To use the unconditional return request, the consumer is obliged to fill out the return form (see on our website) and send it to the following e-mail address: Support@invet.ge
In case of withdrawal from the contract, the consumer is obliged to:
Return the goods to the trader or a third party designated by him immediately after sending the notification of withdrawal from the contract, but no later than 7 calendar days.
Pay the direct (immediate) costs associated with returning the goods.
In the event that the characteristics of the item do not correspond to the data specified on the site, the item has an original defect or the item is damaged as a result of transportation, the trader will ensure the return of the product using its resources.
The consumer is obliged to return the item in full along with all attached documents.
The trader is obliged to refund the amount paid by the consumer within 14 calendar days from the receipt of the notification of return of the item. The trader has the right to refuse to refund the amount until the goods are returned or the consumer receives proof of delivery from the consumer, whichever is earlier.
The refund will be made using the same means of payment used by the consumer, unless the consumer agrees to use another means of payment.
Withdrawal from a distance contract by the consumer automatically results in his or her withdrawal from the related contract and the restoration of the original situation.
Withdrawal from the contract shall terminate the obligations assumed by the parties under the distance contract, and the parties shall be returned what they have received through its performance.